支持Support
遇到问题或者只是想说说,都可以写信给我们。 If something's off — or you just want to say hi — write to us.
联系我们Contact us
mqh0623@163.com · 通常在 1–2 个工作日内回复。 We usually reply within 1–2 business days.
常见问题FAQ
大厅显示「大家暂时有点安静」是怎么回事?Why does the hall say "It's a little quiet here right now"?
共处人数依赖 iCloud。请在 iPhone 设置 → 顶部你的名字里登录 iCloud,然后回到 App 即可。不登录也没关系,其余功能照常可用。 The headcount relies on iCloud. Sign in at iPhone Settings → your name at the top, then come back to the app. If you'd rather not, everything else still works.
我买过的「终身不营业」怎么恢复?How do I restore my Lifetime Pass?
我的 → 终身不营业 → 恢复购买,用同一个 Apple ID 登录 App Store 即可。换手机也不会丢。 Mine → Lifetime pass → Restore purchases, with the same Apple ID. It survives changing phones.
为什么我凌晨打开,人数比晚上少?Why is the count smaller at night than in the evening?
人数本来就是真实的作息曲线:深夜少、晚间多。凌晨那点人数也是真的——总有人在某个客厅里醒着。 The count follows a real day-night rhythm: fewer at night, more in the evening. The small late-night number is real too — someone is always awake in some living room.
能量球掉到 3% 了,会清零吗?My energy hit 3% — will it reach zero?
不会。最低停在 3%,0% 在这里不是一个失败状态。点一下球就 +7%。 No. It stops at 3% — zero is not a failure state here. Tap the orb for +7%.
我的数据存在哪里?Where is my data stored?
能量、偏好、匿名昵称都在本机。唯一的云端数据是匿名的在场记录(无任何身份信息),详见隐私政策。 Energy, preferences, and your anonymous nickname stay on the device. The only cloud data is the anonymous presence record (no identity at all) — see the privacy policy.
会有安卓版吗?Is there an Android version?
目前只在 iOS。先把这里做好。 iOS only for now. We're focused on making this place right first.